You also need to make sure you are testing with 802.11 ac two stream devices, and either run a test on your local network or to your local ISP. If Netgear does not push a hotfix within a week, then I am forced to return the R7000. Hi Zidar, Try changing the channel of the 2.4Ghz network. Still not working. We are continuing to monitor the situation to ensure that the best possible service is provided to our customers. Model: R7000|Nighthawk AC1900 Dual Band WiFi Router. I have made firmware update and factory reset today. Highlighted. Nothing seems to bring it back. 5GHz not working with Nighthawk R7000P. The WiFi radio button/light is on. Same issue. Have you tried changing channels for 5Ghz? I've tried firmware update and hard reset. Thank You. 2.4ghz just fine Any advice on why my 5ghz network would suddenly stop working? It's picky with channels, anything above 153 is no go. I should also add I have doubleschecked 5g network is enabled and 5g light is on (solid) on router and wifi analyser app on my phone does not fing the 5g network or any of my devices. R7800 5ghz stops working! ×Due to COVID-19 we are still experiencing unusually high call volume. x. Challenge issued Netgear. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I did a reset on the router (I've changed the channel too) but I didn't solve the problem. The home screen of the router admin GUI shows 'Wireless Warning OFF'. We hope you'll join the conversation by posting to an open topic or starting a new one. NETGEAR Website; Support; Downloads; MyNETGEAR; Log In English / NETGEAR Forum / Home Networking / WiFi Routers / Nighthawk WiFi Routers / 5ghz wifi band wont work; ... My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V. R7800: 80MHz on 5GHZ not working. 3. I have half a working router at this point. starting to get get frustrated. I've had this router for 2 years. R7000 Nighthawk Smart Wifi Router connected to a CM1000, ISP is xFinity. Factory reset didn't work. I have made firmware update and factory reset today. My advice would be to make sure your devices are connected to 5GHz. Make sure SSID broadcast is checked. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Router was acting so weird, the 5g just not working out of nowhere. First, neither the Genie nor traditional login (routerlogin.net) would work. - Setup router using a new SSID for both 2.4Ghz and 5Ghz - Tried the next day for work, issue persists . After the fix, will convert to an Access Point and use it as a range extender. We are continuing to monitor the situation to ensure that the best possible service is provided to our customers. Cant find a customer service number to call. I'm having the same problem and if you're going through the old posts like I did you're not going to find an aswer that works 100% of the time. And then come back here and tell them it, I'm assuming, didn't work. How did disable the 5ghz band in the gui of router by disabling the wifi signal or no ssid because the wifi button would turn off both the 2.4 and 5ghz bands? Hi, I have R7800 3 weeks. I would disable SmartConnect, set different SSID's on 2.4 and 5 GHz, and then re-test on 5 GHz. Close. With any wireless router (including NETGEAR Nighthawk routers for example), the 5GHz Wi-Fi connection has both benefits and drawbacks. Posted by 1 year ago. Close. 5Ghz was broadcast but when connected would not access the internet. I can't see my 5ghz channel anymore on my R7000P. Magic_The. This unit is not cheap !, last month 5g sporadically started dropping out, now no 5g at all. Thank you for taking the time to respond. I was almost led into thinking that something went wrong with my hardware, when the culprit all along is the firmware. Cant find a customer service number to call. Having trouble with wirless 5g, R7800 unit 2 months old & used to work ok.
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